11th Tourism and Hospitality CSE

A practical guide for Class 11 students to learn essential customer service and hospitality skills, focusing on meet-and-greet roles in the tourism industry. Perfect for vocational training and skill development.

Description

Introduce students to the dynamic world of tourism and hospitality with the Vocational Handbook – Customer Service Executive (Meet & Greet) for Class 11. This book is tailored to build essential customer service and interpersonal skills required in the hospitality industry, especially for front-desk and meet-and-greet roles.

Key Features:

Focus on grooming, communication, customer handling, and service etiquette

Real-life scenarios, case studies, and skill-based activities

Builds confidence and professionalism for roles in tourism & hospitality

Ideal for both classroom and practical learning environments

Additional information

Book Title	Vocational Handbook – Tourism & Hospitality (Customer Service Executive: Meet & Greet)
Class Level	Class 11
Subject	Tourism & Hospitality – Vocational Education
Language	English
Format	Paperback

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